This policy explains how DIS & KO Merch Den handles personal information when you browse our website, contact us, or follow a link to one of our selling platforms.
Who we are
DIS & KO Merch Den is an independent merchandise and collectables business based in the United Kingdom. For privacy questions or requests, contact chelcei@outlook.com.
Information we may handle
When you contact us, we receive the details you choose to share, such as your name, email address, message and any information about an enquiry. Our website hosting provider may process technical information such as IP addresses, device/browser information and access logs to deliver the site and keep it secure.
Our product catalogue is designed to use Supabase to store product information, such as photographs, descriptions, prices and listing links. We do not ask you to enter payment-card details directly into this website.
How we use information
We use information to respond to enquiries, operate and secure our website, display products, and maintain records where necessary. The relevant legal basis will depend on the activity: our legitimate interests in operating and securing the site, taking steps in response to your enquiry, fulfilling a contract where applicable, or complying with the law.
eBay and other selling platforms
Our website links to third-party marketplaces such as eBay and Vinted. If you follow a link and buy there, your interaction and purchase are governed by that platform’s own privacy policy. We do not directly take payment through this website.
We are developing an eBay integration to publish product listings and keep catalogue information in sync. When operational, eBay-related information will be used only as needed for authorised listing management, order status and applicable platform requirements. We will update this policy if our use of personal information changes.
Service providers and sharing
Our site uses Netlify for hosting and may use Supabase for database and backend services. Those providers may process data to supply their services. We may share information when required by law or when needed to operate the services you request. We do not sell personal information.
How long we keep information
We keep enquiries and other personal information only for as long as reasonably needed for the purpose collected, including legal or record-keeping requirements. Hosting providers may retain security logs under their own retention schedules.
International transfers
Some service providers may process information outside the UK. Where applicable, we rely on appropriate transfer safeguards required by data-protection law.
Your rights
Depending on the circumstances, UK data protection law may give you rights to access, correct, delete or restrict the use of your personal information, object to certain processing or ask for data portability. Contact us at chelcei@outlook.com to make a request. You can also complain to the UK Information Commissioner's Office at ico.org.uk.
Cookies and website technology
This website does not currently include our own advertising or analytics cookie tools. Essential technical storage or logs may be used by our website providers. If we add optional analytics or marketing cookies, we will update this notice and provide any required choice.
Changes to this policy
We may update this policy as the business and website develop. Any revised version will be posted here with an updated date.